Privacy Policy

Last Updated: March 25, 2026

Website: mightymenps.com | Phone: 704-773-3370 | Email: [email protected]

Mighty Men Property Services (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services — including how we handle mobile phone numbers and SMS (text message) consent.

1. Who We Are

Mighty Men Property Services is a property maintenance and field service company. Our website is mightymenps.com. We serve residential and commercial property clients and deploy field technicians to perform maintenance and repair services.

2. Information We Collect

2.1 Information You Provide Directly

• Fill out a contact or service request form (name, phone number, email address, service address)
• Book an appointment or request a quote
• Leave a comment on our website
• Communicate with us by phone or email

2.2 Information Collected Automatically

• IP address and browser user agent string (used for spam detection and security)
• Pages visited, time spent, and navigation patterns (via analytics tools)
• Cookie data (see Section 4 for details)

2.3 Information Collected via Comments

When you leave a comment on our site, we collect the data shown in the comment form, your IP address, and browser user agent string to assist with spam detection. An anonymized string (hash) created from your email address may be shared with Gravatar to check whether you use the service. The Gravatar Privacy Policy is available at https://automattic.com/privacy/. Once your comment is approved, your profile picture (if any) is publicly visible alongside your comment.

2.4 Media Uploads

If you upload images to our website, please avoid including embedded location data (EXIF GPS). Visitors can download and extract any location data embedded in images you upload.

3. SMS Text Messaging — Consent, Use & Opt-Out

IMPORTANT: This section governs how we collect consent for and deliver SMS/text messages. It is required for compliance with the Telephone Consumer Protection Act (TCPA) and US carrier regulations.

3.1 What Messages We Send

• Service appointment confirmations and reminders
• Technician dispatch and estimated arrival time notifications
• Job completion confirmations and follow-up service updates
• Account alerts and important service notifications

3.2 How We Collect Your Consent (Opt-In)

We collect your express written consent through our online booking or service request form using a standalone, unchecked checkbox with the following language:

“By checking this box, I consent to receive automated SMS text messages from Mighty Men Property Services, including appointment confirmations, technician arrival alerts, and service updates, at the mobile number I have provided. Message & data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. This consent is not a condition of receiving service.”

SMS consent is separate from our general Terms & Conditions and Privacy Policy acceptance.

3.3 How to Opt Out (STOP)

• Reply STOP to any text message
• Email [email protected] with subject “SMS Opt-Out”
• Call 704-773-3370

Once you opt out, you will receive one final confirmation message. Your request will be honored within 24 hours.

3.4 Help

Reply HELP to any message or contact us at [email protected] or 704-773-3370.

3.5 Message Frequency & Rates

Message frequency varies. Standard message and data rates may apply.

3.6 SMS Data — No Sharing or Selling

We do not sell or share your phone number. It is used only for communication with Mighty Men Property Services and shared only with our SMS provider (Twilio) for delivery purposes.

4. Cookies

• Comment cookies (saved for one year)
• Login cookies (2 days or up to 2 weeks if “Remember Me” is selected)
• Session cookies (temporary)
• Post editing cookies (expire after one day)

5. Embedded Content & Third-Party Tools

Pages on our website may include embedded content (videos, images, articles, etc.) from other websites. These sites may collect data, use cookies, and track your interaction.

We also use third-party tools (SEO, analytics, backups, etc.) that may collect limited data and are governed by their own privacy policies.

6. How We Share Your Information

• Spam detection services
• Password reset requests (includes IP address)
• Trusted service providers (e.g., Twilio, payment processors, IT providers)
• Legal requirements
• Business transfers

7. How Long We Retain Your Data

8. Your Rights

• Right to Access
• Right to Correction
• Right to Deletion
• Right to Opt-Out (SMS)
• Right to Data Portability

To exercise these rights, contact us at [email protected] or 704-773-3370.

9. Data Security

• SSL/TLS encryption
• Access controls
• Secure storage of SMS consent records
• Regular security reviews

No method of transmission is 100% secure. Please use strong passwords.

10. Children’s Privacy

We do not knowingly collect data from children under 13.

11. Third-Party Links

We are not responsible for the privacy practices of external websites.

12. Changes to This Policy

We may update this policy and will revise the “Last Updated” date accordingly.

13. Contact Us

Mighty Men Property Services
Website: mightymenps.com
Email: [email protected]
Phone: 704-773-3370

SMS Opt-Out: Reply STOP to any message or email [email protected] with subject “SMS Opt-Out”